Office Support

Receptionist/Office Coordinator

Type - Temporary/Part time

Work pattern - 4 days a week (3 days in the office, 1-day WFH)

Duration - 3 months, possibility of extension or perm role

Pay - £13-£14.35ph

Location - N1

Our client is a charity that specialises in research into health and the causes/possible prevention of certain illnesses. They are looking for a proactive and professional person to join their team and provide all round support to the charity and its members.

General duties:

• To operate the reception function in an efficient and professional manner.
• Ensure reception is available by 9.30am on working days
• Ensure the entrance area and kitchen area is tidy and welcoming
• To act as first point of contact for the organisation on the telephone and for face-to-face visitors
• Answer all incoming calls promptly and courteously
• Arrange taxis when requested and keep records of bookings
• Ensure the efficient running of mailroom, postal and courier services i.e. Collect and distribute internal mail deliveries, Receipt and despatch of the Royal Mail and Take receipt or arrange collection of courier deliveries of shipments
• Organise corporate gifts, flowers, staff get-togethers, as required
• Organise lunches and refreshments to support a range of meetings
• Organise travel and hotel arrangements for staff/members as required, including research into travel itineraries and providing breakdowns of expected and actual costs
• Ensure the office diary is maintained, ensuring all important issues are recorded, staff visiting from other offices and other office holidays
• Coordinate logistics for events, such as panel meetings, fundraising meetings, staff events as required
• Work with Operations colleagues to ensure archives are kept up to date
• Assist senior executives with ad-hoc bespoke projects as required, including for example, support on matters requiring high levels of discretion/confidentiality
• Prepare materials such as reports or agendas for key meetings as required
• Prepare presentations for senior executives as required
• Co-ordinate meetings for senior executives, arranging dates, agendas, lunches
• Facilitate internal communication (e.g. distribute information and schedule staff meetings)
• Screening incoming correspondence and drafting correspondence as required

What you need:

• At least 1 year's work experience in a similar administration role within the Charity sector
• Ideally educated to Degree level or have proven experience in a similar role at a similar level
• Experience of confidently working with Senior Leadership Team
• Proven customer service experience
• Experience of organising international travel and related requirements
• Experience of maintaining electronic diaries and of co-ordinating meetings, both internal and external
• Excellent IT skills with intermediate/advanced knowledge of Microsoft Office applications, in particular Word & PowerPoint
• Excellent written and oral communications skills
• High level of attention to detail
• Effective time management and prioritisation skills - ability to organise own time and others
• Proactive problem-solving skills

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

Job Title: Internal Audit and Assurance Manager

Responsible to: Head of Governance and Assurance

Salary: £55,000/annum

Contract: 1 year FTC with the possibility of extension

Plus excellent benefits, including 26 days annual leave (plus bank holidays, Christmas shopping leave & Moving House day), 75% reduction on UK rail travel (for work and leisure), Reduced International rail travel, Flexible working, Subsidised Private Medical Care, Nuffield Health discount, Defined benefit Pension Scheme, Interest-free season ticket loan, Personal Development Days, Vodafone Advantage Scheme.

Hunter Merrifield are thrilled to work exclusively with a membership organisation within the transport sector to recruit an Internal Audit and Assurance Manager. This is a 1 year FTC with the possibility of extension.

Job Purpose Statement
The purpose of the Internal Audit and Assurance Manager role is to provide independent audit and assurance to the membership body and its members that activities are being managed in accordance with the processes and procedures as laid out and agreed by the membership body. To deliver the annual audit plan, escalate issues and concerns to the Head of Governance and Assurance and share best practices across the organisation.

The audits required will be financial and operational in nature, including statements of procedures and Risk and Control frameworks.

Accountability, Problem Solving and Dimensions of the role

The role is split between undertaking Internal Audits and ensuring that robust and effective controls are built into services and systems. Audit reports will cover small to very large and complex systems settling in the order of £8-10B per year. These audits are relied on by FTSE-listed groups for Stock Exchange Returns, including resolving control issues that may impact the ISAE3402 report.

Key Responsibilities:

• Develop the annual audit plan and 3 years audit cycle considering new activity within the Business Plan incl. organisational risks.
• Complete the end-to-end Internal Audit process, including; planning, execution and reporting.
• Discuss issues and areas of improvement with the Head of Governance and Assurance, documenting evidence to support findings.
• Review the design and operating effectiveness of business processes and services to highlight key risks, and areas for improvement and identify value-added recommendations.
• Agree on findings with the relevant Head of Department or Director to secure the agreement of issues & recommendations.
• Contribute significantly to processes and procedures when making recommendations whilst taking lessons learnt into consideration to mitigate risks.
• Review and audit Risk and Control Frameworks for all major services.
• Develop and maintain effective relationships with key stakeholders, including customer contacts, internal departments and third-party suppliers.
• Compile and produce scheduled and ad-hoc reports for internal and external publication ensuring adherence to audit standards.
• Carry out ad-hoc investigations as directed by the Head of Governance and Assurance.

Person Specification

• Chartered Accountancy Qualification or recognised Internal Auditor Qualification
• At least 3 years prior experience of working as an Auditor.
• Diverse audit experience
• Extensive training and experience in both professional practice firms and in industry
• ITIL Foundation and/or PRINCE2 Foundation professional qualifications.
• Excellent knowledge of Microsoft Office suite of applications (e.g. excel, word, Visio, Project etc)
• Well-developed and effective communication and interpersonal skills
• Demonstrable analytical and problem-solving skills

For more information on the role, please apply now or contact Hunter Merrifield.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

Receptionist/Office Coordinator

Type - Temporary/Part time

Work pattern - 4 days a week (3 days in the office, 1-day WFH)

Duration - 3 months

Pay - £26-28k FTE

Location - N1

Our client is a charity that specialises in research into health and the causes/possible prevention of certain illnesses. They are looking for a proactive and professional person to join their team and provide all round support to the charity and its members.

General duties:

• To operate the reception function in an efficient and professional manner.
• Ensure reception is available by 9.30am on working days
• Ensure the entrance area and kitchen area is tidy and welcoming
• To act as first point of contact for the organisation on the telephone and for face-to-face visitors
• Answer all incoming calls promptly and courteously
• Arrange taxis when requested and keep records of bookings
• Ensure the efficient running of mailroom, postal and courier services i.e. Collect and distribute internal mail deliveries, Receipt and despatch of the Royal Mail and Take receipt or arrange collection of courier deliveries of shipments
• Organise corporate gifts, flowers, staff get-togethers, as required
• Organise lunches and refreshments to support a range of meetings
• Organise travel and hotel arrangements for staff/members as required, including research into travel itineraries and providing breakdowns of expected and actual costs
• Ensure the office diary is maintained, ensuring all important issues are recorded, staff visiting from other offices and other office holidays
• Coordinate logistics for events, such as panel meetings, fundraising meetings, staff events as required
• Work with Operations colleagues to ensure archives are kept up to date
• Assist senior executives with ad-hoc bespoke projects as required, including for example, support on matters requiring high levels of discretion/confidentiality
• Prepare materials such as reports or agendas for key meetings as required
• Prepare presentations for senior executives as required
• Co-ordinate meetings for senior executives, arranging dates, agendas, lunches
• Facilitate internal communication (e.g. distribute information and schedule staff meetings)
• Screening incoming correspondence and drafting correspondence as required

What you need:

• At least 1 year's work experience in a similar administration role within the Charity sector
• Ideally educated to Degree level or have proven experience in a similar role at a similar level
• Experience of confidently working with Senior Leadership Team
• Proven customer service experience
• Experience of organising international travel and related requirements
• Experience of maintaining electronic diaries and of co-ordinating meetings, both internal and external
• Excellent IT skills with intermediate/advanced knowledge of Microsoft Office applications, in particular Word & PowerPoint
• Excellent written and oral communications skills
• High level of attention to detail
• Effective time management and prioritisation skills - ability to organise own time and others
• Proactive problem-solving skills

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

Administration Officer

Pay - £14.28-£16ph

Duration - 3 months

Hours of work - 35 per week

Work pattern - Hybrid working

Client location - West End of London

Our client is a national charity and they are built around ED&I but specifically to support the LGBTQ community. They support employers, schools and colleges with resources, training etc, ensuring they bring equality to the workplace/business.

General duties will include:

• Corporate Partnerships inbox - this is mainly stewarding emails to the appropriate department/person
• Dealing with businesses who want to do Pride activity (putting them on Salesforce, sending over resource packs etc).
• Proud Employers - mainly dealing with the inbox; setting up new clients, answering questions, completing and invoicing for package orders etc. Also need to update the PE twitter account daily.
• Providing monthly engagement reports, dealing with any renewals that come up and onboarding any new partners.
• Invoicing/general salesforce - invoicing for any partnerships/donations and keeping SF pipelines up to date.
• Admin support for Ambassadors' events

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

Membership Executive

Salary: £26,000

Permanent

Office-based, Westminster

Hinter Merrifield are recruiting a Membership Executive for a private membership executive.

About the Membership Organisation
The Membership Executive role is at a unique not-for-profit, private members organisation. Since 1910 this membership organisation has embraced a multi-cultural membership; bringing people together from around the world to meet, socialise and foster an interest in the Commonwealth.

The role: Membership Executive
As an integral part of the membership team, the Membership Executive role provides essential support to
the Head of Rooms & Membership and Senior Membership Executive. As part of the Rooms & Membership
team, you'll assist with the monthly running of renewals, and be a focal point for liaison with all members,
prospective members and the branch network.

Day-to-day duties include; meeting and greeting members, dealing with queries, resolving any complaints,
and making sure we meet our recruitment and retention targets. You will assist with and run the monthly
renewal campaigns and chaser communication from start to finish. Recruitment should be second nature,
and this may involve spending time conducting show rounds of the club, identifying new opportunities for
membership growth and following up leads with prospective members.

• Generally being alert for opportunities to improve the service, product, H&S and security of the club
• Work with the Senior Membership Executive to help the team meet the membership team deadlines and workload
• To deputise effectively for the Senior Membership Executive in their absence
• To attend to any member comments/complaints efficiently and courteously.
• Along with the Head of Rooms & Membership and Senior Membership Executive, you will assist with the monthly renewal campaigns and chaser communications from start to finish; including managing the database, pulling data, segmenting files, and reviewing communications - letters and campaign monitor emails. Managing responses and processing payments.
• Undertake testing and training on any updates on the CRM systems.
• Help train support staff to assist on tasks and duties - internal secondments and new appointments.
• Provide a point of contact for all membership enquiries in person, by telephone, email or web

PERSON SPECIFICATION

• Similar experience in a membership organisation
• Experience in running membership subscriptions
• A graduate or relevant qualification
• Experience in using Fonteva / Salesforce
• Hospitality experience
• Excellent IT skills - including CRM management
• A good understanding of data quality and processes
• Excellent analytical and numeracy skills
• Good at multi-tasking
• Project management experience
• Able to deputise effectively for the Senior Membership Executive.

For more information on the role, contact Akash at Hunter Merrifield.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

Work-Based Assessment Coordinator (permanent part-time vacancy, 21 hours a week over three days, 0.6 FTE)

Location: Remote or hybrid working

Salary: £16,800 per annum (£28k FTE) plus a generous benefits package

Are you an ambitious, hardworking and enthusiastic professional looking for a role full of challenges and opportunities to grow and learn? This remote working role could be for you.

If you have a keen eye for detail, and a passion for finding solutions with excellent customer service skills, this is the opportunity for you.

Hunter Merrifield are currently looking to recruit a Work-Based Assessment Coordinator to join one of our client's Work-Based Assessment team.

The Work-Based Assessment Coordinator role is at a professional body in the health care sector. It qualifies the profession and delivers guidance and development to ensure health care professionals provide the best possible care. The membership organisation is looking for someone who will share its passion, commitment and values.

Purpose of the role

• Provide administrative support to the Lead and Deputy Lead assessor to facilitate work-based assessment processes.
• Proactively monitor and coordinate support for the Scheme for Registration Trainees who have been identified as in need.
• Provide management information with regard to work-based assessments to the wider Education team.

Main duties

• To monitor and report on trainee progress through all aspects of work-based assessment, including Hospital Eye Service (HES) completion for the Lead Assessor team.
• To undertake the data entry, processing, reporting and other record-keeping in relation to work-based assessment, with a high level of accuracy and attention to detail.
• To identify trainees who require support, and initiate and arrange support sessions, working to criteria and processes provided by the Education leadership team.
• Provide expertise on process and lead the coordination of complaints and disciplinary processes for the lead assessor team.
• To lead the integrity process for trainees' workplace assessment documents.
• To coordinate the recruitment and filing of contracts of assessors and senior assessors for the College.
• To coordinate the assessor quality assurance programme, ensuring accurate record keeping.
• To ensure that regular feedback is sought on the service being delivered in line with the principle of continuous service agreement.

Person Specification

• Experience in working independently and within a team
• Experience with student record-keeping systems
• Understanding of health care assessments
• Familiarity with IT systems including Zoom, Microsoft Office, in particular Word, Excel, Teams and Outlook, and previous experience with data entry and reporting systems, such as Integra and Microsoft Dynamics
• Experience in minute-taking and meeting organisation
• Familiarity with the legal requirements of handling personal data

The normal working hours for the above post will be 21 hours with a minimum of three days a week, Monday to Friday. However, the post holder may on occasion be required to work late and should therefore have some flexibility with regard to working hours.

For more information on the role, please apply now or contact Akash Mahmud at Hunter Merrifield.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

We are hiring! Are you interested in a recruitment career with a high performing business? Do you want to engage and work with an array of fantastic charities and the inspiring people who work for them? It's a unique chance to challenge yourself in a competitive environment surrounded by a motivated team.

If you are interested in a sales role where you can make a big difference to the charities we work with, then do get in contact.

Job Title: Recruitment Consultant

Organisation: Hunter Merrifield

Salary: £24,000 - £30,000

Location: Holborn, London (Flexible working offered)

Benefits: Commission, Flexible working and much more

Closing Date: Friday 1^st July 2022

Required: CV

Hunter Merrifield are a recruitment agency specialising in working with Not-For-Profit organisations. We partner with charities and memberships to find high quality talent for roles including fundraising, Marketing and Communications, Office Support and HR. We take pride in really make a difference with the charities and memberships we work with. We go above and beyond to be a representation of those we work with and to highlight the fantastic work of those organisations. We want to match the best people with the best roles available.

For this role, we are eager to speak to people who have a sales mentality and drive. The ability to forge and nurture great relationships with people and business will be essential to this role, and a real passion for wanting to make a difference. We are open to the sales skillset, so if you do not have direct recruitment experience, that is completely fine as we really value personal motivations and ambition.

If you wish to find out more before applying, please contact Stuart Milliner at Hunter Merrifield.

We want to practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

Job Purpose:

To provide high quality committee services support for team, its key decision-making bodies and committees and any other board/committees of the authority as required; to provide day-to-day line management of relevant members of the Committee Services Team and Group staff as allocated. 

Principal Accountabilities:

• To provide high quality clerking support to the Authority to ensure that the meetings and papers, its key decision-making committees and any other board/committees of the Authority as required are organised and managed to the highest standards

• To undertake the full range of related activities including managing work programmes, scheduling of meetings, preparation of reports and agenda, drafting of accurate records of meetings and the provision of support for the scrutiny projects in accordance with the Directorate’s policies and procedures

• To provide appropriate and timely procedural and business management advice to the chairs and members of the relevant bodies and senior officers to enable to meet its legal and statutory requirements in respect of its committee procedures and processes, timescales and business planning

• To develop and maintain effective working relationships with Member Officers within the Secretariat, Senior Officers within the organisations to ensure appropriate and effective management of Assembly and committee business and continuous improvement in meeting-related activities, ensuring that all relevant people are properly briefed on key issues in advance of meetings. That early warning of issues is provided in a timely and effective manner and to initiate, co-ordinate and monitor action taken to implement decisions of committees and other bodies

• To manage relevant members of the Committee Services Team and Group staff as allocated

• To provide and/or support for the Committee Services Manager in managing day-to-day committee business, servicing meetings as required, providing staff resource to support meetings across the entire team’s area of responsibilities as required and undertaking such related duties as allocated

• Contribute to the development, implementation and management of the governance framework, ensuring that business is conducted in accordance with policies and the Committee Services team’s ISO accredited Quality Management System

Person Specification:

• Proven track record of success in managing formal committee meetings involving the decision-making processes in a high-profile and/or political organisation

• Evidence of ability to interpret and apply relevant legislation

• Awareness of current affairs

• Proven track record of success in managing staff / teams

If you feel you fit the above criteria or would like more information on this role, please apply today.

This position involves working for a Government run orgnanisation in their Policy and Commisioning directorate.

You will manage the delivery of the Police & Crime Plan commitments on crime reduction, reducing reoffending and prevention working with communities and citizens as well community safety and criminal justice partner agencies to reduce crime by 20%.

 Duties

• Manage the establishment and maintenance of Safer Neighbourhood Boards in identified London

• Boroughs, giving local Londoners and victims a greater voice

• Deliver programmes of work to deliver commitments as set out in the Police and Crime Plan

These will include

• Gangs and youth violence

• Violence against women and girls, including a pan-London domestic violence service and support for London’s four Rape Crisis Centre

• The reduction of re-offending through Integrated offender management

• Develop and analyse key policy issues in relation to criminal justice, policing and community safety, advising senior stakeholders

• Develop, administer and monitor commissioning arrangements to ensure that the application of funds effectively support the delivery of the police and crime plan

• Help identify underperforming community safety partnerships  and contribute to interventions to improve performance

• Produce, publish and deliver relevant strategies, as set out in Police and Crime Plan

• Contribute to oversight of critical community issues, e.g. stop and search and hate crime

• Support matrix management arrangements in area based teams working to deliver a range of programmes and services whilst supporting work on priority policy issues

• Produce briefings and respond to correspondence in identified priority policy areas

• Contribute to the effective management of the organisation and the development of a delivery culture

Person Specification

• Educated to degree level with experience and/or relevant programme management qualification

•  Experience of policy development and implementation

• Strong knowledge policing and crime

• Exceptional ability to build relationships, influence and negotiate with stakeholders and partners

If this sounds like a role you'd like to find out more about, please contact me directly for more information.