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Part Time Development Officer (3 months)

PTDEV_1562076468
£12 - £13 per hour

Managing this Role

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Alexandra Kambanella

Senior Consultant - Temporary 0207 759 7929

Alexandra, Hunter Merrifield’s senior interim specialist, has been successfully placing high calibre candidates into Membership, Digital Engagement and Policy roles for more than 3 years. Her in-depth knowledge of the membership space enables her to effectively place Senior Programme Managers and Digital Engagement experts into forward-thinking community-driven organisations. She holds a BA Hons in History, following which, she interned for a leading intergovernmental organisation and developed a keen interest in how public affairs and research drive social change.

Part Time Membership and Visitor Giving Officer(3 months)
North West, London

£13p/h

We have a great opportunity for an experienced development officer from either a membership, fundraising or individual giving background with experience using the Raiser's Edge CRM to work with a fantastic museum based in North West London.

This position is a temporary cover for 3 months until it is filled permanently, so the successful candidate will be confident building relationships over the phone and face to face. In this role, you will help to grow the number and reach of Members and Visitor Supporters ensuring that all of them - onsite and online - have the opportunity to enjoy a positive relationship with the Museum.

What do would my responsibilities be?

  • Ensure accurate and timely receipt and acknowledgement of gifts, Membership requests and fulfilment, and any other communications with Members and Visitor Supporters as required, recording everything via the Raiser's Edge CRM database
  • Act as the primary point of contact between the Museum and its Members and Visitor Supporters, developing personal and sustainable professional relationships with them as a firm foundation for future growth and helping to identify Members and Visitors with the capacity and inclination to become higher level Donors, Patrons and Sponsors.
  • Provide regular reports on Membership statistics and assist in forecasting.
  • Ensure that any Members spaces are well managed and monitored, in liaison with the Visitor Experience team.

What do I need to be successful in this post?

  • Proven experience using the Raiser's Edge CRM
  • Experience supporting members and donors over the phone and face to face.
  • Strong administration experience with good attention to detail.

If you are available immediately and can commit for 3 months, please apply today!

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.


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Member Adviser

ROLE: Member Adviser

Job Type: Part time, 4-month FTC

LOCATION: Central London

Our client are a powerful voice for the whole education profession, in state-funded and independent schools and colleges, having over 450,000 members. They are the UK's largest education union and are championing everyone who works in education.

As a major professional organisation, they play a leading role in influencing education policies at national and local levels and in national negotiations relating to teacher's conditions, salaries and pensions. The Union is represented on major national education bodies and makes representations to central Government on all matters affecting teachers and schools.

What will my responsibilities be in this role?

  • Advise and support members in correspondence and also by telephone.
  • Ensure that members are put in contact with the appropriate ATL representative e.g. Branch Official, Regional Official or Senior Regional Official and to provide information, advice and support for that representative as appropriate.
  • Develop and maintain knowledge of current education and conditions of service issues affecting ATL's Membership and any area relevant to the post holder's particular role.
  • Advise and represent members, externally where appropriate, limited to London and the surrounding areas.
  • Participate fully in any training arranged or provided by ATL.
  • Participate in providing training for Branch Secretaries and ATL Reps, where required.
  • Work closely and co-operatively in the Member Adviser Team and in the Department generally.
  • Ensure that the relevant colleagues and, where appropriate, members are advised promptly and efficiently of any key developments generally and specific developments relevant to the post holder's particular role.

What Key Skills do I need?

  • Reliability
  • Positive attitude
  • Flexibility
  • Openness to change
  • Proactive approach
  • Commitment to ATL's ethos
  • Professionalism
  • Team working
  • Proven commitment to diversity
  • Highly organised

If your experience matches what we are looking for, we would love to hear from you… Please apply within!

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Membership Officer (FTC until December 2019)

My client is a well known Royal College within the medical sector. They are looking for a Membership Officer to deliver a high-quality customer service experience to our members while completing administrative processes in an accurate and timely manner.

As Membership Officer you will support the Membership Team to provide one of the main front line services of the College and efficiently deal with member enquiries, processing applications and subscription payments.

Key responsibilities

  • Responsible for the CRM database ensuring timely and accurate processing and updates for all aspects of membership data and their subscriptions.

  • Responsible for preparation and processing of fortnightly membership approvals.

  • To assist the Membership Manager with developing and implementing Member value proposition and engagement policy to improve the service delivered and the relationship with its members.

  • Produce and issue a variety of correspondence.

  • To be responsible for maintaining the Direct Debit system with accurate membership data, processing BACS reports and generating related correspondence.

  • Liaise with the finance team regarding subscription payments and refunds to ensure appropriate recording of membership payments takes place.

  • Liaise with other teams as required to ensure change of circumstances that affect access to member services are communicated appropriately.

Knowledge and skills required

  • Relevant experience within a membership environment
  • Experience of data management using databases and Customer Relationship Management (CRM) software
  • Experience of handling confidential information and an understanding of Data Protection regulations
  • Excellent written and oral communication skills and able to communicate at all levels and across a range of audiences with ease
  • Knowledge and experience of managing direct debit processes and systems
  • Possess excellent organisational skills and be able to prioritise tasks
  • Demonstrate experience in customer care.
  • Strong numeracy skills and competence in managing data using spreadsheet software.

If you feel you have the relevant skills and experience for this role, please apply within!

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Membership Officer

My client is a well known Royal College within the medical sector. They are looking for a Membership Officer to deliver a high-quality customer service experience to our members while completing administrative processes in an accurate and timely manner.

As Membership Officer you will support the Membership Team to provide one of the main front line services of the College and efficiently deal with member enquiries, processing applications and subscription payments.

Key responsibilities

  • Responsible for the CRM database ensuring timely and accurate processing and updates for all aspects of membership data and their subscriptions.

  • Responsible for preparation and processing of fortnightly membership approvals.

  • To assist the Membership Manager with developing and implementing Member value proposition and engagement policy to improve the service delivered and the relationship with its members.

  • Produce and issue a variety of correspondence.

  • To be responsible for maintaining the Direct Debit system with accurate membership data, processing BACS reports and generating related correspondence.

  • Liaise with the finance team regarding subscription payments and refunds to ensure appropriate recording of membership payments takes place.

  • Liaise with other teams as required to ensure change of circumstances that affect access to member services are communicated appropriately.

Knowledge and skills required

  • Relevant experience within a membership environment
  • Experience of data management using databases and Customer Relationship Management (CRM) software
  • Experience of handling confidential information and an understanding of Data Protection regulations
  • Excellent written and oral communication skills and able to communicate at all levels and across a range of audiences with ease
  • Knowledge and experience of managing direct debit processes and systems
  • Possess excellent organisational skills and be able to prioritise tasks
  • Demonstrate experience in customer care.
  • Strong numeracy skills and competence in managing data using spreadsheet software.

If you feel you have the relevant skills and experience for this role, please apply within!

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.