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Membership Development Officer - Maternity cover

27JOB001_1532710520
Up to £26000 per annum

Central London £26Kpa

We are excited to be working with a highly respected membership body. This organisation is a British multi-disciplinary professional institution dedicated to their global community.

Following an exciting period of change, they are looking to appoint a Membership Development Officer for a 12 month maternity cover to ensure the effective delivery of their recruitment and retention strategy.

The organisation will welcome candidates who are looking for an adventure and hands-on role. You will be a confident communicator, comfortable presenting to university students and external organisations. You will be the first point of contact and be responsible for the successful day to day challenges relating to members.

What will your day be like?

Proactively seek opportunities to recruit and retain members and registrants, promoting the Society through engagement with key organisations, industry partners and stakeholders to achieve the annual growth targets.

Contribute to the delivery of the annual company presentation/briefing schedule, conducting briefings to Corporate Partner companies, universities and colleges.

Follow up, engage and convert new and existing enquirers into membership and registration.

Record and monitor the results of recruitment and retention activities to provide comprehensive statistics and progress reports.

Assist with the membership application processes for all grades of membership, as required

Provide information and guidance to prospective and upgrading members and registrants via email, telephone and social media platforms.

Provide and disseminate clear, consistent messaging and guidance information on the benefits and routes to membership and registration through a variety of mediums, including promotional material, online and print content and social media

Update and maintain the relevant pages of the Society's website, ensuring the provision of engaging, concise and comprehensive information

Produce content for the monthly Society e-Newsletter, Young member's app and website blogs

Assist with the promotion, and where necessary the content for, the Society's online platforms

Contribute to the delivery and administration of recruitment, engagement and retention email marketing campaigns, supporting the associated follow up processes.

Assist with the production/purchase of membership promotional materials including banners, exhibition/air show giveaways and other marketing collateral.

General Duties

Maintain high standard of personal presentation and represent the Society in a professional manner at all times

Liaise with other members of the Society to actively promote opportunities, exchange information and increase professionalism

Undertake all responsibilities with reference to Society procedures

Undertake any reasonable duties as requested by Line Manager and Senior Management Team.

PERSONAL SPECIFICATION

Essential

Desirable

Qualifications and Training

Educated to degree level or equivalent

Experience

Experience of working in a membership/customer focused environment

Experience of use of membership databases

Experience of giving accurate advice via telephone and email.

Experience of giving presentations to a variety of audiences.

Professional Body experience.

Experience of Microsoft Dynamics CRM.

Experience of Dotmailer or other email marketing systems.

Experience of writing for a variety of mediums

Qualities and Attitude

Highly effective communication and interpersonal skills

Self-motivated, resilient and proactive

Ability to build rapport and develop relationships with key stakeholders

Ability to work to tight deadlines with good personal organisation and time management skills

Product Knowledge

Aerospace/Aviation

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.


This job has now been filled but you may be interested in:

 

Relationship Manager

LOCATION: Central London

SALARY: £33k - £40k

ROLE: 18 month FTC

Hunter Merrifield are delighted to be working with a leading international association that supports a diverse group of higher education institutions. This is a brand new position to work directly with universities in regions across Africa, Asia and Oceania and therefore will require significant travel to these areas.

The successful candidate will be a confident communicator with proven experience building key stakeholder relationships as well as developing potential funder/ donor opportunities. In this role, you will act as ambassador for the association to ensure that members feel represented and are maximising the membership offering. We are looking for a passionate and self-motivated membership professional who is keen to take their career to an exciting new phase.

What will my responsibilities be in this role?

  • Hold and develop relationships with members and key stakeholders including funders, governments and national HE bodies.
  • Help shape and execute recruitment, engagement and retention strategies for members in the region.
  • Work with a range of partners to develop and deliver new engagement initiatives (e.g. events, delegations, workshops etc.) to take place in their regions.
  • Build the organisations political and policy intelligence for their region and identify challenges and opportunities for members.
  • Act as a senior representative for the organisation at conferences, meetings and events in their region.
  • Recruit Champions in each member university and maintain frequent personal contact.

What do I need to be successful in this role?

  • Relationship Management - extensive experience of building long term relationships with senior stakeholders.
  • Strategic Thinking - extensive experience in making connections that benefit key stakeholders by identifying opportunities for engagement, programmes and policy development.
  • Budget Management - understanding how to track spending
  • Influencing Skills - ability to influence others, including senior colleagues and stakeholders.
  • Negotiation Skills - ability to negotiate with key partners and colleagues to agree collaborative partnerships
  • Organisational Management - ability to plan and manage administration relating to key initiatives and events
  • Written Communication Skills - ability to generate copy for external audiences, including marketing copy
  • Ability to represent the organisation at a senior level - gravitas to present and run meetings on behalf of SMT and CEO's Office.

If you have proven experience building relationships and leading on engagement strategies, we would love to hear from you! Please apply within!

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.