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Membership Assistant (6 month FTC)

JN -082018-131436_1535724022
£25000 - £26000 per annum

Managing this Role

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Alexandra Kambanella

Senior Consultant, Membership 0207 759 7929

Alexandra, Hunter Merrifield’s senior interim specialist, has been successfully placing high calibre candidates into Membership, Digital Engagement and Policy roles for more than 3 years. Her in-depth knowledge of the membership space enables her to effectively place Senior Programme Managers and Digital Engagement experts into forward-thinking community-driven organisations. She holds a BA Hons in History, following which, she interned for a leading intergovernmental organisation and developed a keen interest in how public affairs and research drive social change.

Membership Assistant (6 month FTC)

We are working with an established environmental membership association dedicated to fostering the science of ecology. With over 6,400 members around the world and they bring people together across regional, national and global scales to advance ecological science. They are now looking to hire a Membership Assistant for a period of 6 months, to provide front line support to all members and the wider organisation.

What would my responsibilities be?

  • Process membership applications and payments
  • Answer membership queries
  • Ensure that member records and data protection preferences are kept up to date on the membership database
  • Produce membership and financial reports from the database as required
  • Take minutes at the Membership Services Committee meeting and notes for other membership-related meetings
  • Coordinate member mailings including annual renewals and relevant reminders
  • Seek to improve the efficiency of membership processes
  • Work with the Membership Manager to deliver retention and acquisition initiatives
  • Support the Membership Manager in providing excellent customer service to members and prospective members
  • Assist the Society Programmes Team in preparation for and attendance at the Society's Annual Meetings
  • Assist the Membership Manager in the delivery of membership social media messaging
  • Develop, distribute and evaluate the monthly eBulletin
  • Support the wider activities of the Society Programmes Team

What do I need to be successful in this role?

Interpersonal and Communication Skills

  • Excellent customer service skills and attention to detail
  • Very good organisational skills, with the ability to multi task
  • Good team player
  • Self-motivated, with the ability to be proactive and work independently
  • Time management skills
  • Good communication skills with the ability to engage and communicate effectively with a wide range of audiences
  • Flexible and willing to learn

Experience

Essential
The successful candidate will be educated to a degree level and have at least 6 months experience working in a team supporting role in an office or customer service environment.

Desirable
Experience of working in a membership organisation

Interviews are available immediately for a confident, energetic individual so please apply today!

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.


This job has now been filled but you may be interested in:

 

Sponsorship Sales Executive

Central London,

circa £25k

Permanent

We have an exciting opportunity with an internationally renowned Royal Society for a Sponsorship Sales Executive. This organisation works to provide a platform for important debate about crucial healthcare issues and are looking for someone who is passionate and socially-conscious.

The successful candidate will be responsible for selling sponsorship and exhibition packages at our client's conferences and events as well as sourcing, managing and developing relationships with new and existing sponsors within the healthcare sector. The ideal candidate will be proactive and personable with proven experience managing and retaining key client relationships.

What I will be doing in this role?

Account Management

  • Build a rapport with current/previous clients, growing existing account relationships adding value to the clients.
  • Developing creative approaches to the delivery of sponsorship packages.
  • To thoroughly prepare for each event, highlighting client goals and objectives, in order to consistently deliver for our sponsors.
  • Directly support sponsorship clients at their events, ensuring that the logistics are clearly agreed and provide on the day assistance to sponsors.
  • Develop exhibitor manuals, floor plans, evaluation forms and lead sponsorship marketing publications.
  • Develop and maintain expertise on compliance (ABPI, BIVDA and other relevant regulatory bodies)
  • To review and promote on-line sponsorship opportunities across identified areas on the company website and in other delegate communications where relevant.

Sales

  • To accurately identify and target new potential sponsors for meetings and events, and communicate effective sales proposals, building new sponsorship prospects in the medical/pharma and related markets.
  • Create and manage a pipeline of prospects to grow the sponsorship client base and ensure target attainment.
  • Assess and monitor speciality Sections with sponsorship opportunities and work closely with Section Councils and meeting organisers to follow up contacts provided through them and develop leads into confirmed sales.
  • Responsibility for contributing to and implementing the sponsorship strategy and maximising sponsorship revenue for the Education Department and across the wider portfolio where required.
  • To attend relevant external events and networking opportunities where appropriate, to support the sales process and lead generation.

Reporting and Processing

  • Monitor and forecast sponsorship income against the predicted target on a monthly basis.
  • Maintain contacts on CRM on a day to day basis, to ensure appropriate management of client information.
  • Raising agreements, sponsorship invoices, ensuring correct details, contracts and accompanying paperwork as required.

What do I need to be successful in this role?

  • Educated to degree level or equivalent
  • Proven sales experience (ideally in events sponsorship)
  • Ability to plan and organise effectively, ensuring maximum use of time throughout the day.
  • Clear and confident communicator, who demonstrates the ability to make business relationships with senior decision makers.
  • Enthusiastic, energetic and passionate about personal success.
  • Evidence of delivering and exceeding sales targets.
  • Willingness to learn
  • Personable individual who works well as part of a team.

If you have account management experience and are looking for a role where you can grow in an established team, please get in touch today!

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.