Membership Services Manager


Managing this Role


Francesca Lord

Business Manager 0207 759 7929

Francesca has more than 15 years' experience working within recruitment and has spent the last 10 building a successful London-based business focussing on third sector, NFP and membership. A keen interest in politics and public policy at degree level has allowed Francesca to build an extensive network of membership, engagement and policy professionals which led to the creation of Hunter Merrifield. Francesca leads a team of dedicated, candidate and client focussed individuals who are passionate about delivering an exceptional service to their contacts whilst helping membership and policy professionals develop their careers and skills. Hoping to make a difference and deliver a unique and highly effective recruitment service.

Hunter Merrifield are delighted to be working in exclusive partnership with the London Secretariat of MSI Global Alliance to recruit the exciting new role of Membership Services Manager. Founded in 1990, MSI Global Alliance is a leading international membership association of independent legal and accounting firms with more than 250 member firms in over 100 countries.

We are seeking a dynamic, creative and highly organised individual to develop and build upon the valuable services offered by the team here in London. You will have an opportunity to expand the reach of several innovative programmes as well as get creative with your own ideas for increasing the "value added" element of the membership package. The London team are a small group of ambitious and highly committed individuals who work collaboratively to ensure that they deliver the highest level of member services possible. This is an outstanding opportunity for you to enhance a key area of the organisation, building exceptional relationships with members and individual stakeholders.

Who are you?

You will be an experienced membership professional looking to work in a more autonomous role with a far reaching impact. Alternatively, you are a commercially aware individual who has previously worked in a law or accounting practice and who can bring their experience to bear on new services which will appeal to members. Confident in sharing ideas and working with international members / clients.

What will this role do for you?

You will have an opportunity to create and co-ordinate Industry specific "knowledge sharing" groups and forums. You will learn which are "hot topics" within your members markets and facilitate the meeting of special interest groups. You will develop the MSI's Future Leaders programme and expand on its reach and success. You will also have a chance to establish a wider benefits programme to MSI members and create clear and open channels of communication. Occasional international travel is a possibility but not essential.

What will you need to do the role?

  • 5 years professional experience
  • Experience in project coordination and/or business development
  • Sound commercial negotiation skills
  • Strong database / MS office suite skills
  • The ability to work both autonomously and as part of a team
  • Strong cross cultural communication skills and soft skills
  • Ability to network and build relationships at all organisational levels
  • A proactive and self-driven approach to their tasks
  • A knowledge of technology used in the industry
  • The freedom to travel

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.