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Membership Engagement & Development Manager

FRLVC2018_1530263320
£40000 - £45000 per annum

Managing this Role

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Francesca Lord

Business Manager 0207 759 7929

Francesca has more than 15 years' experience working within recruitment and has spent the last 10 building a successful London-based business focussing on third sector, NFP and membership. A keen interest in politics and public policy at degree level has allowed Francesca to build an extensive network of membership, engagement and policy professionals which led to the creation of Hunter Merrifield. Francesca leads a team of dedicated, candidate and client focussed individuals who are passionate about delivering an exceptional service to their contacts whilst helping membership and policy professionals develop their careers and skills. Hoping to make a difference and deliver a unique and highly effective recruitment service.

Membership Manager - Development & Engagement

Heart of City

£40K - £45K with fantastic benefits

We are very excited to be working with one of the most impressive membership bodies for the UK financial markets. With more than 35 years experience of providing advocacy, policy, regulatory advice and best practice, this is a completely member driven organisation.

This is a full time role which would be a strategic and rewarding career move for an experienced business development / client relationship individual with an interest in private equity and venture capital. You will be based in London with the expectation of the ability to travel within the UK as required.

What will I enjoy as part of this role?

Your primary responsibilities will be to track and monitor engagement with members, to identify where there are opportunities and needs, to increase engagement with specific members, to devise and execute engagement plans, and to manage a regional engagement plan.

Regional engagement is key to ensuring an inclusive platform and you will be helping the Head of Membership Services to devise and execute a plan to ensure that members are fully aware of regional activities, and executing a plan to support organisations with similar aims nationwide. Strong commercial awareness is required as your engagement will have a commercial impact. You will enjoy playing a pivotal role and on a day-to-day basis you will need to work with the Membership, Commercial, Marketing, Events, and Training teams and with senior internal and external professionals. You will also have line management responsibility for a Membership Engagement Executive and Membership Data Administrator.

What key skills and experience will I need to ensure that I succeed?

  • Strong private equity/venture capital knowledge is preferable. Experience of working with firms within the industry, or with other large financial or professional services firms would be beneficial;
  • A proven sales, business development or commercial relationship management track record is essential;
  • Excellent writing and presentation skills, with the ability to present ideas and concepts to a broad set of audiences;
  • Strong Word, Excel and PowerPoint skills are essential;
  • Strong relationship building skills;
  • A positive "can-do" attitude;
  • Polite, persuasive and professional communication skills are essential;
  • Collaborative and consultative approach, strong work ethic;
  • Proficiency in the use of CRM, in particular Microsoft Dynamics.

We are open to background however and a proven ability to develop commercial opportunities within the professional services market!

For an informal conversation please contact Francesca Lord @ Hunter Merrifield on 0207 759 7929

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.


This job has now been filled but you may be interested in:

 

Membership Account Executive

Our client, a leading membership organisation, based in the heart of the West End, is looking for a highly self motivated and professional individual to support the account manager to effectively deliver a recruitment and retention strategy.

The ideal candidate will have previous experience working within a membership or customer focused environment.

Key Responsibilities:

Collecting renewal payments in the designated time.

Support the Account Manager in the management, analysis and upkeep of the team portfolio for members.

From within the portfolio identify key members/contacts and ensure they are fully engaged and are utilising information and have access to:

  • Sector/channel councils (and interest groups)
  • Legal services
  • Events and workshops
  • A quarterly activity report

A successful account executive will work collaboratively with colleagues and provide the necessary support to members. They will also use their commercial skills to identify and develop additional revenue opportunities beyond the annual membership fee:

  • cross selling opportunities
  • possible new sponsorships

Provide advice to members either directly or through liaison, including

  • Legal and regulatory affairs
  • business advice on trend forecasting
  • exchange of knowledge and ideas on Best Practice
  • Introduce members to each other where appropriate to help them develop their business opportunities

The AE's role is a balance between supporting the AM and a member facing position - the AE is expected to meet their members in person through "field-based" member visits/presentations expected to have a number of meetings per week (including evening events) and is expected to participate in events and activities.

General

Meet all internal reporting requirements

Keep updated on trends and issues affecting the Marketing sector generally.

In conjunction with appropriate staff, ensure that Office, and Health and Safety and Data Protection procedures are complied with.

Undertake such other tasks and duties as may be required from time to time.

Experience and Background

The successful candidate should be energetic, vibrant, enthusiastic and collaborative.

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.