Central London £26Kpa
We are excited to be working with a highly respected membership body. This organisation is a British multi-disciplinary professional institution dedicated to their global community.
Following an exciting period of change, they are looking to appoint a Membership Development Officer for a 12 month maternity cover to ensure the effective delivery of their recruitment and retention strategy.
The organisation will welcome candidates who are looking for an adventure and hands-on role. You will be a confident communicator, comfortable presenting to university students and external organisations. You will be the first point of contact and be responsible for the successful day to day challenges relating to members.
What will your day be like?
Proactively seek opportunities to recruit and retain members and registrants, promoting the Society through engagement with key organisations, industry partners and stakeholders to achieve the annual growth targets.
Contribute to the delivery of the annual company presentation/briefing schedule, conducting briefings to Corporate Partner companies, universities and colleges.
Follow up, engage and convert new and existing enquirers into membership and registration.
Record and monitor the results of recruitment and retention activities to provide comprehensive statistics and progress reports.
Assist with the membership application processes for all grades of membership, as required
Provide information and guidance to prospective and upgrading members and registrants via email, telephone and social media platforms.
Provide and disseminate clear, consistent messaging and guidance information on the benefits and routes to membership and registration through a variety of mediums, including promotional material, online and print content and social media
Update and maintain the relevant pages of the Society's website, ensuring the provision of engaging, concise and comprehensive information
Produce content for the monthly Society e-Newsletter, Young member's app and website blogs
Assist with the promotion, and where necessary the content for, the Society's online platforms
Contribute to the delivery and administration of recruitment, engagement and retention email marketing campaigns, supporting the associated follow up processes.
Assist with the production/purchase of membership promotional materials including banners, exhibition/air show giveaways and other marketing collateral.
Maintain high standard of personal presentation and represent the Society in a professional manner at all times
Liaise with other members of the Society to actively promote opportunities, exchange information and increase professionalism
Undertake all responsibilities with reference to Society procedures
Undertake any reasonable duties as requested by Line Manager and Senior Management Team.
Qualifications and Training
Educated to degree level or equivalent
Experience of working in a membership/customer focused environment
Experience of use of membership databases
Experience of giving accurate advice via telephone and email.
Experience of giving presentations to a variety of audiences.
Professional Body experience.
Experience of Microsoft Dynamics CRM.
Experience of Dotmailer or other email marketing systems.
Experience of writing for a variety of mediums
Qualities and Attitude
Highly effective communication and interpersonal skills
Self-motivated, resilient and proactive
Ability to build rapport and develop relationships with key stakeholders
Ability to work to tight deadlines with good personal organisation and time management skills
Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.