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Temporary Membership Executive

West London

£13p/h-£15p/h

Temporary 2 months

Hunter Merrifield are delighted to be working with a professional member network offering business leaders the knowledge and connections to achieve greater impact. This professional member network supported CXO level professionals to share knowledge and engage in discussions that help to transform their business environment. T

The successful candidate will be an experienced membership professional, who is a confident administrator, has a strong telephone manner, with a highly organised approach to their work. In this role, you will represent the professional membership by building strong relationships throughout your role, including face-to-face, ensuring that members have the best possible experience.

What will my key responsibilities be in this role?

  • Support all aspects of Network Membership
  • Network Membership administration management
  • Event management
  • External Network Membership communications
  • First point of contact for all Network members

What will my specific duties be in this role?

  • Team Relationship
    • Effectively communicate with all teams
    • Ownership and management of communications calendar (member updates, event invites, etc)
    • Ability to manage own workload and coordinate with own teams effectively for overall business benefit
    • Ability to audit all Network database, flag errors and offer and execute solutions
  • Members Relationship
    • Manage new and Renewable Membership procedure
    • Ability to give Members an overview of the offering
    • Deal with all Membership requests
  • Meetings - Event Planning and Execution
    • Sending invites/reminders and tracking attendance
    • Preparation of all meeting materials
    • Liaise with hosts/speakers/chairs once introduced
    • Greeting and interaction with Members and prospects

What do I need to be successful in this role?

To be successful in this role, you need to be able to show that you have the ability to manage multiple tasks at one time and have an eye for detail with strong administration skills. As well as engaging with the membership in your day to day role, there will be a percentage of your worktime that will be spend membership facing so confidence and the ability to build strong relationships are important to the success of this role.

If you have proven experience building relationships and event planning, we would love to hear from you! Please apply within!

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Senior Board and Committee Officer (6 months)

Central London

£167p/d

6 months

Hunter Merrifield is delighted to be o be working with a leading government agency to hire a Senior Board and Committee for a period of 6 months. The successful candidate will provide high quality clerking and governance support for various boards and key decision-making bodies and committees. For this role, we require someone with proven experience managing formal board/committee meetings and be able to apply relevant legislation and governance best practice.

What will my key responsibilities be?

  1. To provide clerking and governance support to a number of boards and other Authority bodies as necessary, to undertake scheduling of meetings, preparation of reports and agendas, drafting of accurate records of meetings in accordance with the Directorate's policies and procedures.
  2. To provide appropriate and timely procedural and business management advice to the chairs and members of the relevant bodies and senior officers and ensure appropriate and effective management of business and continuous improvement in meeting-related activities, ensuring that all relevant people are properly briefed on key issues in advance of meetings, that early warning of issues is provided in a timely and effective manner and to initiate, co-ordinate and monitor action taken to implement decisions of and other bodies.
  3. To develop and maintain effective working relationships with appointed members as necessary in relation to bodies to which support is provided, officers within the Authority's Secretariat
  4. Contribute to the development, implementation and management of the Authority's governance framework

What do I need to be successful in this post?

  1. Proven track record of success in managing formal Board and/or Committee meetings;
  2. Evidence of ability to interpret and apply relevant legislation and governance best practice; and
  3. Broad understanding of key policy and political issues affecting London and the governance structures of London.

If you are an experienced and dedicated Governance and Committee specialist we'd love to hear from you, so please apply within.

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Temporary Membership Officer (6-8 weeks)

Central London

13p/h

6-8 weeks

We have an excellent opportunity for an experienced Membership Officer (with at least 18 months experience in a Membership body). The successful candidate will act as the first point of contact for members and the growing network; the Membership Officer is critical to ensuring all members' experience is positive and the benefits and services provided are communicated effectively to both prospective and current members.

What will my responsibilities be?

  • Actively manage new, renewing and exiting members.
  • Increase membership numbers through improving processes relating to joining and renewals
  • Oversee existing membership services and the development of new services with the aim of working to improve the membership offer
  • Manage the collection of member data in line with GDPR requirements
  • Manage the CRM including system administration, data entry and reporting, ensuring all data collected relating to existing and new members is accurate and verified.
  • Manage the process for the collection of membership subscription fees, renewals and related income
  • Coordinate membership mailings in conjunction with the communications team to engage current and prospective members
  • Manage the application process for new connections and manage existing connections to ensure they adhere to the annual appraisal cycle and meet revalidation requirements

What experience do I need to be successful in this post?

  • Experience in data management using databases and Customer Relationship Management (CRM) software
  • At least 18 months experience in Membership body
  • Excellent written and oral communication skills and able to communicate at all levels and across a range of audiences with ease
  • Ability to manage competing priorities and deliver to often-tight or suddenly imposed deadlines
  • Takes the initiative in solving problems and looks ahead and takes action to avoid problems

If you have the relevant skills and experience, please apply today!

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Part Time Development Officer (3 months)

Part Time Membership and Visitor Giving Officer(3 months)
SE1, London

£13p/h

We have a great opportunity for an experienced development officer from either a membership, fundraising or individual giving background with experience using the Raiser's Edge CRM to work with a fantastic museum based in North West London.

This position is a temporary cover for 3 months until it is filled permanently, so the successful candidate will be confident building relationships over the phone and face to face. In this role, you will help to grow the number and reach of Members and Visitor Supporters ensuring that all of them - onsite and online - have the opportunity to enjoy a positive relationship with the Museum.

What do would my responsibilities be?

  • Ensure accurate and timely receipt and acknowledgement of gifts, Membership requests and fulfilment, and any other communications with Members and Visitor Supporters as required, recording everything via the Raiser's Edge CRM database
  • Act as the primary point of contact between the Museum and its Members and Visitor Supporters, developing personal and sustainable professional relationships with them as a firm foundation for future growth and helping to identify Members and Visitors with the capacity and inclination to become higher level Donors, Patrons and Sponsors.
  • Provide regular reports on Membership statistics and assist in forecasting.
  • Ensure that any Members spaces are well managed and monitored, in liaison with the Visitor Experience team.

What do I need to be successful in this post?

  • Proven experience using the Raiser's Edge CRM
  • Experience supporting members and donors over the phone and face to face.
  • Strong administration experience with good attention to detail.

If you are available immediately and can commit for 3 months, please apply today!

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Audience Growth Officer (3 month FTC)

Audience Growth Officer (3 month contract)
SE1, London

£127 p/d

We are seeking an experienced Online Community Manager to work with a government agency on a ground-breaking digital platform to support London's diverse community. The successful candidate will develop and manage consumer focused campaigns and acquisition plans (including digital and offline channels), in order to grow a diverse online community. The Officer will be responsible for planning and managing delivery of those activities and campaigns as well as reporting on performance.

This is an incredibly exciting opportunity to use your knowledge and experience to be part of a unique a project that enables communities to directly impact public policy. This is a temporary role for a minimum of 3 months.

What do you need?

  • Demonstrable experience of working in and audience development role, or of planning and delivering impactful marketing acquisition activity and campaigns
  • Demonstrable experience of running social media advertising
  • Demonstrable online communications experience, including proofreading and editing
  • Experience in managing agencies e.g. to create and run digital content and digital ads
  • Excellent reporting and analytical skills, with Google Analytics experience and knowledge of other tools for web analytics e.g. Data Studio
  • Experience of website content management systems and email campaign software
  • Experience of Search Engine Optimisation

What will my role entail?

  • To work on acquisition initiatives to grow the community membership, particularly targeting underrepresented member groups. This will include working to develop and deliver compelling, highly shareable campaigns and content
  • Take a rigorous approach to campaign planning and management, ensuring that objectives are clearly defined, appropriate performance management processes are in place, propositions are based on consumer behaviour and need.
  • Set up, test, run and optimise social media advertising, as needed during campaigns and for ongoing acquisition programmes, with target CPAs and in conjunction with the Marketing, and the Digital and Creative Services team.

  • Work on search engine optimisation to enhance member acquisition from organic search traffic, and track the effects of SEO efforts.
  • Make use of influencers for the purposes of member acquisition, including GLA influencers (question on whether this should sit with the new person or with Kate) and other external influencers who are able to connect with our target audiences.
  • Be results-driven, tracking every aspect of work and optimising efforts towards most effective engagement tactics and user journeys, communications and copy. Work closely with the Digital Analyst to track and enhance performance, and to provide and present end-of-project reports
  • With the Online Community & Product Manager and the Community Engagement Officer, to plan full user journeys; from initial engagement to sign-up conversion and through to active participation in content on Talk London itself. Take a proactive and collaborative approach to managing overlap in your work areas.

If you have proven experience in audience acquisition and have a data driven approach, we'd love to hear from you. Please apply today!

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Temporary Member Services Officer (6-8 weeks)

Central London

£13 - £14 per hour

6-8 weeks

We have an excellent opportunity for an experienced Membership officer to work with a dynamic fast-paced organisation based in the heart of Central London. This organisation works with their Members to help them become exemplary leaders and support their professional development. The ideal candidate will be a natural self-starter, confident managing competing priorities, with a proactive approach to their work.

What will my responsibilities be?

  • Actively manage new, renewing and exiting members
  • First point of contact for all membership related enquiries
  • Manage the collection of member data in line with GDPR requirements
  • Manage the CRM including system administration, data entry and reporting
  • Manage the direct debit process and collection of payments via PayPal and ensure the accurate recording of payments in the CRM
  • Coordinate membership mailings in conjunction with the communications team to engage current and prospective members

What do I need to be successful in this post?

  • At least 18 months experience within a membership environment
  • Experience of data management using databases and Customer Relationship Management (CRM) software
  • Excellent written and oral communication skills and able to communicate at all levels and across a range of audiences with ease
  • Knowledge and experience of managing direct debit, PayPal or other similar finance systems
  • Successfully establishes and develops relationships with individuals and groups
  • Experience in researching, analysing and classifying information so that it can be used for appropriate purposes

If you are immediately available, have the relevant skills and can commit to a minimum of 8 weeks, we'd love to apply from you so please apply within.

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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