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Membership Engagement Officer

Membership Officer - Stanstead, Essex - £25K
This new and exciting role has been especially created to take on new projects and assist in the delivery of engagement strategies for an internationally renowned membership body based in Essex.
This role sits within a large membership team who have an exceptional reputation amongst their members and are seen as having extremely high standards of service. Working closely with the Membership Engagement Manager you will work close with the Society Committee to create, sustain and develop active and meaningful cooperation between Society Members. Your role is about bringing people together, acting as a project hub and ensuring that anyone who has dealings with you and your team feels valued.
What will you be responsible for?
You will primarily provide operational, administrative and organisational support for the day to day activities of the membership team and be a point of contact for all members. You will also have exposure to the SMT and assist them with projects and activities that form their future business plans. You will keep the Committee organised and co-ordinate meetings, produce agendas, PPT presentations and record action points. Working closely with the Member Engagement Manager you will help create project plans that will allow you and your team, as well as the wider business to deliver the organisations over-arching business plan. You will liaise with other departments and colleagues to ensure that all projects are integrated.
You will also have a chance to take on a people facing role, assisting in member recruitment, engagement and retention strategy, through research, accurate record keeping, follow up and meeting coordination. You will work with the Membership Manager to keep an accurate and up to date record of membership information across all platforms. The Communications team will also want your input to help them review, develop and maintain their online Members Area!
Who are you?
You are a positive influence who loves variety and the challenge of new initiatives. You are open to change and embrace new opportunities. You will be highly organised and take pride in accuracy and attention to details. TO make the most of this role you will need to be able to demonstrate a good level or proficiency in MS Office products including, Word, Excel and PowerPoint. Ideally you will have experience of working within another membership body and understand what a committee is and be comfortable learning about a new sector. Passionate about people and relationship building, you will have worked with senior management before and be confident and diplomatic in your dealings. An excellent communicator with project experience you will be proactive and enjoy taking responsibility for your own tasks and objectives. You will have strong database and hopefully analytical skills and enjoy using data to drive your decision making.
The role is a busy and interesting one and will offer an opportunity to work with senior leadership to develop strategy and projects to drive the business forward. There is also an opportunity for international travel and the chance to work with members face to face. They can offer flexi-time, a fantastic office with free parking, a great leadership team who care about their staff and their development and a chance to progress!
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Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Deputy Regional Manager (Part time)

  • £19000 - £19500 per annum

Deputy Regional Manager West Midlands, Oxford and Thames Valley - Membership Support & Global Engagement

This is a part time role (28 hours a week)

Hunter Merrifield are proud to be working with a Royal College playing a pivotal role in setting the standards and through a variety of activities, influences the quality of medical practice in hospitals. They conduct examinations, carry out training, education and research activities and advise the Government and the profession on health and medical matters.

This is an exciting opportunity to join a close knit and hardworking team where you will be the central focal point of support for members. You will play an important role in planning and organising local education events while providing full administrative support to the regional advisers you will liaise closely with a variety of people including; regional speciality advisers, college tutors, associate college tutors and other regional stakeholders, as well as fellows and members like consultants, doctors in training, or students. This role will involve travel around the region and meetings in external venues and local hospitals.

In this varied role, your responsibilities will include;

  • Work together with the regional manager to plan, organise and deliver a wide range of regional educational conferences, training events and the President's annual regional visit in each region held at various key locations across West Midlands & Oxford and Thames Valley.
  • Provide administrative support to the regional advisers by organising and servicing regular meetings.
  • Assist in the development of local membership support and engagement and participate in the collection of membership and event data while actively seeking opportunities to promote member support to local members.
  • Establish effective working relationships with key stakeholders, networks, health care professionals and training providers and deal with any enquiries.
  • Work closely with and maintain positive relationships regional staff.
  • Manage and Maintain systems, such as CRM, Dotmailer and Survey Monkey.
  • Manage the delivery of written examinations and take part inn invigilating exams.
  • Co-ordinate the approval process of job descriptions. Providing administrative support for regional stakeholders to facilitate the approval of consultant, associate specialist and specialist registrar job descriptions within the region.

This role would suit a hardworking, passionate team player with charity, professional membership body or health sector experience along with experience of organising conferences, workshops, seminars or public events.

Your experience should also include;

  • Customer services and relationship management experience
  • Proficient in the use of Microsoft Office packages e.g. Word, Excel, PowerPoint and Outlook and database systems e.g. CRM
  • Experience of financial monitoring and budget management
  • Ability to work flexibly
  • Willing to travel within the UK
  • Driver and/or access to car transport to facilitate travel across the region

If you feel that this is the perfect role for you, please get in touch!

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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