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Corporate Membership Development Manager

London UK, Salary £40,000 per year

Hunter Merrifield are very excited to be working exclusively with an iconic and historic brand that has helped shape and define London. With a beautiful site in the West End they preserve and showcase London's transport, taking you on a journey through the changing times.

The organisation will welcome candidates looking for an adventure. You will be a very important and essential part of a results focused team determined on growing their impact and reach.

As a Corporate Membership Development Manager, you will identify new business prospects; develop them to fruition, managing these relationships through to completion. This work will involve research, making contact, building relationships, writing proposals and applications, closing the deal, establishing mutually beneficial partnerships which expect funder expectations and sustain relationships in the long-term.

What will your day look like?

You will work closely with the Marketing & Development department to develop and deliver the strategy for the Corporate Membership scheme and Thought Leadership programme as part of the Development department strategy and the five-year plan.

You will research, meet and engage with companies and partners that have a good reason to support the organisation. This will include: researching companies, cultivating relationships, actively selling the scheme to prospects, producing proposals and agreeing Member involvement. Prepare and negotiate a legally binding contract for each Member, sponsor or partner.

You will manage relationships with members, sponsors and partners, creating a community that will serve in the long-term including: agreeing objectives from the start of the contractual relationship, managing membership relationships through regular meetings, engagement and evaluation following up with members on agreed future actions. Ensure all communication is coordinated, appropriate and monitored, working proactively with members, sponsors and partners to make use of their contractual benefits and association with the organisation.

You will ensure that contractual obligations are met and that benefits to each funder are maximised, according to agreed objectives, managing member, sponsor or partners expectations. Propose and manage joint initiatives to achieve objectives.

You will prepare regular reports on fundraising progress and strategy, keeping senior colleagues and the Board informed. Liaise with staff to maintain awareness of Marketing and Development department priorities and relationships ensuring that contact between members, sponsors and partners is on message. Evaluate relationships at agreed milestones.

You will deliver the annual Corporate Members Reception, Thought Leadership events programme and other member events as appropriate to further the objectives of the Corporate Membership programme and Development strategy

You will manage the design and production of a range of communication materials and excellent copy which communicates with a range of audiences as required.

Ensure the website is promptly updated with agreed member, sponsor and partner accreditation and information, maintain comprehensive files and records tracing sponsor/donor relationships and ensure the database is developed and maintained. Ensure all data is processed and managed in accordance with the General Data Protection Regulations

What Knowledge and skills do you need to have to be considered for this role?

Knowledge

  • Computer literate with a good working knowledge of MS Office (Essential)
  • Working knowledge of fundraising strategy and practice (Essential)
  • Working knowledge of fundraising law
  • Knowledge of the opportunities available for arts and cultural fundraisers
  • Knowledge of the transport sector and the issues affecting it
  • Good database management skills and working knowledge of at least one relevant database package
  • Understanding of budgetary control and management
  • An understanding of the design, production and print process
  • Strong knowledge of data protection, privacy law and General Data Protection Regulations

Skills

  • Exceptional written and verbal communication skills (Essential)
  • A driven approach to meeting targets, while diplomatic and sensitive to the balance between a range of organisational objectives and priorities (Essential)
  • Ability to build personal and organisational relationships at all levels (Essential)
  • Ability to work under pressure, prioritise and among time effectively to meet changing and multiple deadlines
  • Attention to detail, editing and proof reading skills
  • A flexible approach. Able to adapt to a range of social and work situations (Essential)
  • Enthusiastic, confident and self-motivated
  • Strong Analytical skills

If you would like to know more for an informal chat, please contact Hunter Merrifield on 0207 759 7929 or apply online.

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Membership Marketing Manager

London, 12 month FTC £45,973

We are delighted to be working with an innovative and dynamic chartered society. Founded in 1894, this membership body has grown to become the largest in its profession, representing members within the health care sector.

They are looking to appoint an experienced Membership Marketing Manager for a fixed term maternity cover, to come in and hit the ground running and continuing to deliver on the departments success.

You will be an essential part of the society structure and responsible for the day to day activities relating to recruitment and retention of members.

What will your day be like?

  • Manage the directorate's day-to-day contribution to the delivery of the recruitment and retention plan, working to agreed targets.
  • Manage and evaluate the member insight work stream, planning a schedule of member insight collection activity and supporting the marketing officer in running these projects.
  • Contribute to the development of the recruitment and retention plan and member engagement plan. Report on progress against the agreed plans throughout the year.
  • Provide marketing advice to colleagues to inform recruitment and retention-focused planning and decision-making.
  • Ensure member profile data collection activities are optimised and scheduled to maximise the quality and usefulness of our membership data.
  • Promote the value of the membership and increase the uptake of prioritised member benefits by reviewing current promotional material, co-ordinating messaging and leading on the development and deployment of promotional content and communications (digital/print/merchandise).
  • Contribute to the development and evolution of the member engagement model.
  • Contribute to the promotion of the organisation by reviewing the effectiveness of the current material, working with colleagues and stakeholders to co-ordinate our messaging, and leading on the development and deployment of promotional content.
  • Line manage the marketing officer, ensuring that they are supported, developed, empowered and encouraged to fulfil their role successfully.
  • Act as holder of the recruitment and retention campaigns budget, managing and reporting on expenditure.
  • Maintain and contribute a high level of knowledge of best practice and continue to develop personal skills as they relate to the role

What are the requirements you will have be considered for this role?

  • Educated to degree standard or equivalent through experience
  • Experience of managing membership recruitment, retention and engagement or a closely-related discipline
  • Experience of line management
  • Experience of membership organisations
  • A relevant marketing qualification
  • Skills and Knowledge
  • Able to develop and manage operational plans that help deliver a corporate strategy
  • Well organised and able to manage a detailed programme of work with multiple stakeholders
  • Able to use a range of appropriate methods to gather insight about our members, to analyse data and to produce clear reports for staff and managers
  • Having knowledge of relevant marketing best practice and the ability to advise colleagues on its implementation
  • Able to communicate and influence effectively, whether that be in writing (print and digital), face to face, or giving presentations
  • Able to work productively alone or as part of a team, to deliver innovative and practical outcomes, against agreed targets
  • Able to forecast and manage expenditure accurately against a programme budget
  • Having intermediate level skills in the following Microsoft applications: Outlook, Word, Excel and PowerPoint
  • Able to support, develop, empower and motivate staff
  • Having knowledge and understanding of equal opportunities principles and the ability to work to them in practice
  • Able to ensure that data is accurate and up to date, whilst being aware of sensitive and confidential data
  • Aware of UK health and social care sector issues and developments.
  • Committed to learning and developing the role
  • Committed towards trade union principles
  • Willing to travel occasionally on behalf of the society and to stay away from your base overnight

If you would like to know more for an informal chat, please contact Hunter Merrifield on 0207 759 7929 or apply online.

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Registration Manager

The Institute of Physics is a dynamic evolving membership body entering a new phase of engagement with its members. They are now looking to further reflect the diversity of the ways in which people come to and work within physics and related areas.

Your team will be responsible for admission and progression through all grades of membership and for providing professional recognition through registration and accreditation. You will have an essential role that works closely with other teams across the Institute to develop educational pathways, engage with physics based industry and inform policy, as well as to recruit and provide career support and other services to members.

 

Who are you?

You will be a natural leader who combines strong people management skills with a flair for organisational processes. You will have the opportunity to create and coach a team to work towards one common goal with a positive and exciting outcome. A confident communicator and negotiator the ideal candidate will be able to multi-task as well as prioritising individual and team goals. The successful candidate will be someone who has a good understanding of science / engineering professions as well as someone who enjoys working with volunteers from professional backgrounds.

 

What skills and experience will you need to enjoy this new challenge?

  • Experience of delivering impact in relevant contexts, for example with STEM apprenticeships, professional registration schemes or qualifications
  • Experience of applying knowledge critically and evaluating information; ability to apply this to information relating to education and training.
  • Experience of successfully conceiving and delivering successful new initiatives and projects
  • Knowledge of Engineering Council and/or Science Council registrations

 

What responsibilities will you have?

  • Engaging with employers, teaching providers and awarding bodies in physics/related disciplines
  • Ensure that the professional registration processes allow those that follow a technical education route to achieve registration
  • Manage the Accreditation of Company Training Schemes including the accreditation of professional skills for those following technical or academic routes
  • Deliver workshops and presentations to a variety of audiences
  • Manage registration and CPD monitoring operations for an effective and excellent service that maintains registration and licensing standards
  • Collaborate with Marketing and Communications for an effective marketing campaign for registration

 

Contact Francesca Lord, Business Manager for an informal discussion or apply online.

Francesca.lord@hunter-merrifield.com 0207 759 7929

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Programme Manager (Groups, Awards & Business)

  • £35000 - £40000 per annum

Programme Manager - (Groups, Awards, Business)

c.£40K

Oxford Circus, London

The team at Hunter Merrifield are delighted to be representing the Institute of Physics with a newly created role of Programme Manager (Groups & Awards). This role allows for innovation and creativity whilst you are responsible, on behalf of the Head of Science and Innovation, for ensuring successful delivery of a portfolio of programmes as well as enabling new ways of working through development of enhanced business processes, data management systems and team working.

You will be part of a team that;

  • Delivers value to membership and the physics community.
  • Recognises and rewards excellence in science & innovation in academia and industry.
  • Promotes physics-based science & innovation through IOP member networks, events and content.
  • Encourages and fosters collaboration across traditional boundaries.
  • Ensure that Physics is recognised for the contribution it makes to the economy.
  • Support large, medium and small businesses to actively exploit and commercialise new and emerging physics-based research.

You will do this as a team through more than 44 science and innovation major awards, running 50 special interest groups, over 50 group cconferences and events, 3 travel bursaries schemes for early career researchers, Physics2020 and an exciting programme of Knowledge exchanges which are physics solving industry challenges.

What is your role in this?

The role involves handling multiple budgets, line management of staff and management of operational inter-dependencies across the department as well as working with other departments and external partner organisations and stakeholders.

  • Ensure successful delivery of 50 Groups managing governance, committees, budgets, member participation and digital presence as well as progressing potential new groups
  • Build delivery schedule for Business Innovation and Growth Group (network to support entrepreneurs and physicists/innovators in small, medium and large businesses), running workshops and events across nations and regions
  • Run sector-focussed open innovation programmes to address industry challenges
  • Deliver the IOP's prestigious Awards programme (science awards, honorary fellows, Philips award), including coordination across other departments and marketing to stakeholders
  • Increase engagement and impact of Business awards, ensuring high value to winnersSecure sponsorship of programmes (in kind and cash)
  • Identify and manage partnerships to add value to programmes, adding delivery capacity and expanding market reach
  • Drive gender, regional, institutional and business inclusivity across programmes
  • Monitor, evaluate and report impact of programmes.
  • Carry out business development activities to identify new areas where the Institute can add value and impact in science and innovation
  • Lead business innovation and entrepreneurial workshops to support entrepreneurial physicists and start-up businesses.
  • Manage relationships with senior level stakeholders including the Institute's members, it's Science & Innovation and Groups Committee members, as well as political, academic and industrial contacts
  • Maintain awareness of the science and innovation political and funding landscape.

What skills do you need to succeed?

  • Project Management qualification or equivalent experience
  • STEM or relevant degree - desirable
  • Team player
  • Negotiation skills
  • Influencing skills
  • Leadership
  • Proactive
  • Analytical skills -
  • Dependable
  • Organisational skills
  • Interpersonal skills
  • Communication skills
  • Computer literate

Why do you want to work here?

You want to work for a charitable membership organisation with a worldwide membership from enthusiastic amateurs to those at the top of their sector in academia, business, education and government.

This is an exciting time to join the team in the central London office. As they move into the next phase of our five-year strategy, which will include their move to the heart of the redevelopment in King's Cross, close to partners such as Wellcome and Google, we are seeking new talent to help us create a contemporary organisation that is fit for the future.

In addition to a competitive salary and professional development opportunities, we offer employees a comprehensive benefits package including an excellent pension scheme, private medical insurance and generous annual leave. We also offer a range of other benefits including childcare vouchers, gym membership and interest free season ticket loans.

This is a dynamic and professional directorate and you could be a part of it! Apply today!

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Prospect Research Manager

  • £33000 - £39000 per annum

PROSPECT RESEARCH MANAGER

UP TO £39.5k

 

Our client has a wonderful opportunity for a Prospect Research Manager to work with a dynamic and highly engaged Fundraising team. This is an expanding research charity who provide cutting edge support to thousands who are living with the effects of a particular form of cancer.

What will I do?

You will provide research support to the Celebrity Officer to support the strategic growth of high value relationships. There will be a real opportunity to increase income from individual, trust and corporate supporters and this role will be key to achieving this. You will provide strategically aligned research to help identify and prioritise donors and prospects who are able to offer significant or increased financial support to this highly effective charity. You will ensure the teams are exploring all opportunities, prioritising effectively and are able to make best use of any networks to ensure that they are maximising on all income generating opportunities.

Who are you?

We are looking for someone who has the focus, determination and knowledge to play a key role within the fundraising team. You will be confident and engaging with a willingness to get to grips with and understand the wider environment and context within which they operate. This post presents an exciting opportunity for the successful candidate to make the role their own and be part of a dynamic fundraising team.

If you want to hear more or see the full job description please contact Francesca Lord @ Hunter Merrifield ASAP!

 

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Policy Officer - P/T

  • £24500 - £30500 per annum

Policy Officer P/T - 12mth FTC

Central London

This is an exciting time for you to join our clients Policy and Campaigns team. You will play a pivotal role in bringing the voice of people affected by certain types of cancer to the centre of this wonderful charity's policy and campaigning work.

You'll make a meaningful difference to the lives of people affected by leading their work to prepare the NHS for game-changing therapies, campaigning for the funding of new medicines and building our understanding of the challenges facing the workforce that specialise in this area.

You will have experience of working in a policy role, a good knowledge of health policy and an understanding of the policymaking process.

If this sounds like the role you are looking for and you feel you have the knowledge, skills and experience we need, please please contact us today for an application and informal chat!

Interviews are expected to be held on Thursday 19th July

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Membership Engagement & Development Manager

Membership Manager - Development & Engagement

Heart of City

£40K - £45K with fantastic benefits

We are very excited to be working with one of the most impressive membership bodies for the UK financial markets. With more than 35 years experience of providing advocacy, policy, regulatory advice and best practice, this is a completely member driven organisation.

This is a full time role which would be a strategic and rewarding career move for an experienced business development / client relationship individual with an interest in private equity and venture capital. You will be based in London with the expectation of the ability to travel within the UK as required.

What will I enjoy as part of this role?

Your primary responsibilities will be to track and monitor engagement with members, to identify where there are opportunities and needs, to increase engagement with specific members, to devise and execute engagement plans, and to manage a regional engagement plan.

Regional engagement is key to ensuring an inclusive platform and you will be helping the Head of Membership Services to devise and execute a plan to ensure that members are fully aware of regional activities, and executing a plan to support organisations with similar aims nationwide. Strong commercial awareness is required as your engagement will have a commercial impact. You will enjoy playing a pivotal role and on a day-to-day basis you will need to work with the Membership, Commercial, Marketing, Events, and Training teams and with senior internal and external professionals. You will also have line management responsibility for a Membership Engagement Executive and Membership Data Administrator.

What key skills and experience will I need to ensure that I succeed?

  • Strong private equity/venture capital knowledge is preferable. Experience of working with firms within the industry, or with other large financial or professional services firms would be beneficial;
  • A proven sales, business development or commercial relationship management track record is essential;
  • Excellent writing and presentation skills, with the ability to present ideas and concepts to a broad set of audiences;
  • Strong Word, Excel and PowerPoint skills are essential;
  • Strong relationship building skills;
  • A positive "can-do" attitude;
  • Polite, persuasive and professional communication skills are essential;
  • Collaborative and consultative approach, strong work ethic;
  • Proficiency in the use of CRM, in particular Microsoft Dynamics.

We are open to background however and a proven ability to develop commercial opportunities within the professional services market!

For an informal conversation please contact Francesca Lord @ Hunter Merrifield on 0207 759 7929

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

New to Recruitment

  • £20000 - £25000 per annum

First Time Recruiter, West End, c.£20 - £25K

Having opened our doors in January 2018, Hunter Merrifield is the newest member of the Huntress family. We are a small, dedicated team who work closely with London's membership professionals to further their career aspirations and support employers seeking to build dynamic, strategically advanced, digitally aware membership teams.

The Hunter Merrifield team are a laughter-loving, fast talking bunch, who enjoys working towards one clear goal. We love to bounce ideas (and occasionally stress balls!) off each other in our pursuit of making Hunter Merrifield the most trusted recruiter in the world of Membership and Engagement. We have amazing candidates and clients who are seeking to change the face of membership by looking at the value that they offer and the digital and marketing solutions available to them to reach a diverse and at times even international audience.

We are seeking a like minded colleague to join the team, who will identify, pursue and develop business with clients and candidates with the goal of contributing to our reputation for success. The successful candidate will create and identify a sales pipeline that will grow their business and further cement Hunter Merrifield's reputation. You will gain exposure to senior stakeholders and board level individuals and will be acting as a consultant to both candidates and employers from the start of your recruitment journey.

 

Who are you?

 

You will be an energetic, confident individual who enjoys lively debate and sharing ideas. Being motivated is second nature to you as well as a desire to be respected for your passion and knowledge. You will be hungry for an opportunity to develop and take responsibility for building your own sales pipeline as well as taking ownership of your client and candidate relationships. Able to multi-task under pressure with a positive mind-set this is a role that requires focus, purpose and the desire to offer an experience that exceeds expectations.

 

What skills and experience will you need to enjoy this new challenge?

  • Experience of building relationships with clients / customers on the phone and / or in person
  • Strong written and verbal communication skills
  • Able to deliver a clear and concise argument or opinion with diplomacy and clarity
  • Willing to learn a new market and apply that knowledge
  • Able to build rapport and identify potential issues quickly and deal with confidently.

 

To join the team on their newest adventure and share their experience and expertise please contact Francesca Lord on 0207 759 7929 or Francesca.lord@hunter-merrifield.com

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Interim Project Manager (3-6 months)

Central London - paid at a day rate based on £40k P/A

The IOP is a global membership network and charity at the forefront of Physics community. They run a range of programmes that deliver an impact across education and business and work closely with policymakers to create increased awareness and understanding of the value that physics holds for all of us.

The IOP is passionate about recognition within this sector and has an established and widely recognised Awards scheme. These awards reflect the breadth of work in the physics community - spanning academia, industry, education, and outreach. This is a busy and exciting time for the team, so they are now looking to take on a confident, data-driven Project Manager to support this programme for a period of 3 months minimum.

What would I be doing on a day to day basis?

This is a diverse role with a variety of responsibilities and the successful candidate will work with teams across the organisation. Your day to day task will be split into the following areas:

Groups:

  • Ensure successful delivery of 50 Groups managing governance, committees, budgets, member participation and digital presence as well as progressing potential new groups

Business Innovation & Growth Group:

  • Build delivery schedule for Business Innovation and Growth Group (network to support entrepreneurs and physicists/innovators in small, medium and large businesses), running workshops and events across nations and regions
  • Run sector-focussed open innovation programmes to address industry challenges

Awards:

  • Deliver the IOP's prestigious Awards programme (science awards, honorary fellows, Philips award), including coordination across other departments and marketing to stakeholders
  • Increase engagement and impact of Business awards, ensuring high value to winners

General:

  • Identify and manage partnerships to add value to programmes, adding delivery capacity and expanding market reach
  • Lead business innovation and entrepreneurial workshops to support entrepreneurial physicists and start-up businesses.
  • Manage relationships with senior level stakeholders including the Institute's members, it's Science & Innovation and Groups Committee members, as well as political, academic and industrial contacts

 

What do I need to be successful in this post?

  • You will be a natural self-starter, with lots of energy and a good eye for detail.
  • Ability to prioritise, and coordinate multiple projects and competing work demands. Ability to see the "big picture" while managing several small projects.
  • Comfortable reporting works orally or in writing to supervisor as required.
  • Positive interpersonal skills, including the ability to establish and maintain collaborative working relationships with others.
  • Ability to understand, apply and use software applications including advanced skills in Salesforce, PowerPoint, Excel, and Word

I am so excited to be supporting the IOP with this dynamic post, so if you are looking to join a progressive and vibrant organisation, apply today!

 

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Head of Membership Retention

  • Up to £48959 per annum

Haywards Heath, West Sussex £48,959

We are excited to be working exclusively with a highly respected trade union within the academic field. Established in 1897, this organisation is the largest association of school leaders in the UK and is the collective voice of academics, school leaders, students and head teachers all working together to create a better education system.

Following an exciting period of change, they are looking to appoint a Head of Membership Retention to ensure their members remain positive and engaged.

The association will welcome candidates who are looking for an adventure and hands-on leadership role. Reporting directly to the Membership Director and leading a team of 4 member support officers. You will be responsible for developing a framework for the team to ensure successful delivery of any day to day challenges and responses to members.

What will your day be like?

  • Working in collaboration with the membership services directorate and across the Association and with members, as appropriate, develop & implement the Association's member retention strategy.
  • Enable the Association to deliver the strategy through robust cross directorate syndication and engagement, directing and challenging when appropriate to do so.
  • Working with other directorates and members, as appropriate, embed the member proposition, reviewing when appropriate whilst ensuring it is signed off through the appropriate committees.
  • Work with the whole Association to create engagement to support delivery of the strategy
  • Review and own the member categories, constantly ensuring they are fit for purpose and meaningful to members/future members and reflective of the on-going changes in the profession.
  • Review all member journeys and build the business cases for change to evolve these to be best in class member centric journeys. Work with the membership support team to ensure changes are embedded and can be delivered on an ongoing basis.
  • Carry out a route cause analysis (RCA) and put in place a business improvement plan aimed at improving processes to reduce the impact of income failures. eg bad payer.
  • Attend meetings and recruitment events as required to promote the value and benefit of being a member and to improve understanding with stakeholders.
  • Working with Director of Membership Services to develop and deliver membership retention targets and KPI's to support delivery and measure the agreed targets.
  • Responsible for membership subscription income, including monthly, quarterly and annual collection of fees ensuring delivery at minimum to budget and for working with the Finance team to inform regular reporting of membership income.
  • Develop a strategy to measure member satisfaction and or engagement working across the Association to develop the targets and plans, supporting delivery and learning from feedback.

What responsibilities will you have?

  • Responsible for the development and day to day management of the member support budget. This will include attendance at budget and reforecasting meetings and will require the budget holder to provide regular and accurate updates to the finance team.
  • Own Member Fees Income
  • Sign off expenditure up to £5,000.
  • Approve expense claims for direct reports and other members of the team as necessary.

Success Criteria

  • Members budgets (volume / value)
  • Retention Budget (volume / value)
  • Migration budget (volume / value)
  • Member advocacy
  • Feedback from colleagues

Key Relationships

  • Communications
  • Members support
  • Events
  • Regional organisers
  • Marketing
  • Policy
  • Dem & Governance
  • Finance

Framework & Boundaries

The suitable candidate for this role must be able to travel and stay overnight on occasion in order to attend meetings/conferences etc.

If you would like to know more or have an informal chat, please contact Hunter Merrifield on 0207 759 7929 or apply online.

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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