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Member Events Officer

  • £25000 - £28000

Job Seniority: Administrator

Job Function: Communications/Marketing

Job Title:  Membership – Conferences and Events Officer

Fixed term contract until 31 December 2018

Salary– £25,000-£28,000 pro-rata (dependent on experience)

Hours: 35 per week full time – 9.30 AM – 5.30 PM with one-hour lunch break

Reporting to: Conferences and Events Manager

Main duties of the post:

The main responsibility of this role is to support the delivery of a prestigious annual conference in September. You will also support the organisation and delivery of shorter events and meetings taking place at the Society’s headquarters in London, including keynote lectures and those events organised by our special interest sections. You’ll need to be experienced in event organisation, able to prioritise tasks and think on your feet. In short, doing everything needed to produce high quality and successful events. The role will require work away from London for the annual conference and will require event attendance in the evenings in London.

Conference delivery and management

·         Working with the Conferences and Events Manager to help promote and market the annual conference

·         Be responsible for the organisation of the attendee registration process, including communicating with attendees, ensuring the online registration pages are updated and that financial processes are followed.

·         Be responsible for organising and managing the evening social events at conference

·         Support the Conferences and Events Manager with other tasks relating to the conference organisation (including speaker coordination, exhibitor registration, venue liaison).

·         Be responsible for the administration of the grant application process

·         During the conference week, run the Registration Desk, managing a team of volunteers

·         During the conference week, support the Conferences and Events Manager with the logistical delivery of the conference

·         Contribute to the conference evaluation process

Other events delivery management:

·         Maintain and update the events software system

·         Manage the online registration process, including attendee communication and financial processing

·         Update event websites and assist with promoting events

·         Produce any material required for attendees

·         Liaise with event organisers in advance of the event and assist with on-site event delivery as required in conjunction with the venue team

·         Attend and cover evening events when required to ensure smooth running

Job specific competencies

·         Event administration experience

·         Excellent project management and organisation skills

·         Experience of working with a database

·         The ability to interact with a wide range of people

·         Flexible and adaptable, self-motivated, with good attention to detail

·         The ability to stay calm and work well under pressure

·         Positive and enthusiastic with a commitment to delivering high quality service

·         Ability to undertake travel within the UK

·         Willing to work outside core hours on an occasional basis

Pension: Defined contribution scheme which can be joined after three months in post.  Your contributions of up to 8% of salary will be double matched by the Society (making a maximum contribution by the Society of 16%)

Holidays: 25 days per annum, plus bank holidays and an additional close down between Christmas and the New Year period.

Other benefits: season ticket loan.

To apply please carefully read the detailed job profile and job specific competencies and then submit your CV

Interviews will take place on Wednesday 28 March.

 

Membership Office Co-ordinator

Membership Coordinator

This is a fantastic opportunity to support a great membership organisation based in central London. You will be a key member and play an important role providing administrative support to the team.

Responsibilities

· Fully understanding all the functionality of the system within the organisation on how to maximise its potential

· Accurate inputting of data onto the system. Including meeting notes, changes in job title, changes in membership, invoice and payment status

· Accurate on-going management of the data held within the database

· Extracting reports from the database as requested by the team

- Proactively identify and provide suggestions to improvements to the system to create a more effective and efficient system

- Coordinate and attend member relationship and commercial meetings to capture new insights to update the database and support where appropriate with facilitating actions from these meetings

- Coordinate communications with members such as usage reports, event attendance reports

- Provide reliable and efficient administrative support for the member relationship and commercial team in scheduling meetings, booking travel, collating sales materials, reminding members of events

- Answering the phone and effectively handling queries/questions and rerouting calls to colleagues with a high level of professionalism and customer care

- Provide logistical and administrative support in the preparations for each event

- In addition to the responsibilities listed above, the job holder may be required to perform other duties as assigned by the Member Relationship Manager

Key skills required:

- Planning and organisation with attention to detail and accuracy

- Responsive, proactive can do attitude and solutions focused

- Ability to learn quickly and take responsibility

- Strong, confident communication and collaboration

- Ability to multi-task, work quickly, against deadlines and under pressure

- Focus on customer service

- Ability to work in a team and independently to a high standard without constant supervision

- IT aptitude

- Previous experience of working in an office environment

If you would like to play a crucial part in this fantastic organisation, please contact me today.

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Member Events Officer

  • £25000 - £28000 per annum

Member Events Officer

Fixed term contract until 31 December 2018

Salary- £25,000-£28,000 pro-rata (dependent on experience)

Hours: 35 per week full time - 9.30 AM - 5.30 PM with one-hour lunch break

Reporting to: Conferences and Events Manager

Main duties of the post:

The main responsibility of this role is to support the delivery of a prestigious annual conference in September. You will also support the organisation and delivery of shorter events and meetings taking place at the Society's headquarters in London, including keynote lectures and those events organised by our special interest sections. You'll need to be experienced in event organisation, able to prioritise tasks and think on your feet. In short, doing everything needed to produce high quality and successful events. The role will require work away from London for the annual conference and will require event attendance in the evenings in London.

Conference delivery and management

  • Working with the Conferences and Events Manager to help promote and market the annual conference
  • Be responsible for the organisation of the attendee registration process, including communicating with attendees, ensuring the online registration pages are updated and that financial processes are followed.
  • Be responsible for organising and managing the evening social events at conference
  • Support the Conferences and Events Manager with other tasks relating to the conference organisation (including speaker coordination, exhibitor registration, venue liaison).
  • Be responsible for the administration of the grant application process
  • During the conference week, run the Registration Desk, managing a team of volunteers
  • During the conference week, support the Conferences and Events Manager with the logistical delivery of the conference
  • Contribute to the conference evaluation process

Other events delivery management:

  • Maintain and update the events software system
  • Manage the online registration process, including attendee communication and financial processing
  • Update event websites and assist with promoting events
  • Produce any material required for attendees
  • Liaise with event organisers in advance of the event and assist with on-site event delivery as required in conjunction with the venue team
  • Attend and cover evening events when required to ensure smooth running

Job specific competencies

  • Event administration experience
  • Excellent project management and organisation skills
  • Experience of working with a database
  • The ability to interact with a wide range of people
  • Flexible and adaptable, self-motivated, with good attention to detail
  • The ability to stay calm and work well under pressure
  • Positive and enthusiastic with a commitment to delivering high quality service
  • Ability to undertake travel within the UK
  • Willing to work outside core hours on an occasional basis

Pension: Defined contribution scheme which can be joined after three months in post. Your contributions of up to 8% of salary will be double matched by the Society (making a maximum contribution by the Society of 16%)

Holidays: 25 days per annum, plus bank holidays and an additional close down between Christmas and the New Year period.

Other benefits: season ticket loan.

To apply please carefully read the detailed job profile and job specific competencies and then submit your CV

Interviews will take place on Wednesday 28 March.

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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